Important Legal Information

Here you'll find important documents governing your use of our services and outlining our commitment to your privacy and rights.

Biller Terms and Conditions

Details the terms and conditions for entities using Pay@ as a Payment Service Provider (PSP).

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Disclaimer

Clarifies the limitations of liability and information provided on our website.

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Website Online Bill Payment Terms

Outlines the specific terms and conditions applicable to our online bill payment services.

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PAIA Manual Pay At Holdings

Provides information on how to access records held by Pay@ in accordance with the Promotion of Access to Information Act.

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PAIA Manual Pay At Lab's

Provides information on how to access records held by Pay@ in accordance with the Promotion of Access to Information Act.

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PAIA Manual Pay At Services

Provides information on how to access records held by Pay@ in accordance with the Promotion of Access to Information Act.

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PAIA Manual Pay At Technologies

Provides information on how to access records held by Pay@ in accordance with the Promotion of Access to Information Act.

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Pay Out Customer Terms and Conditions

Details the terms and conditions for entities using Pay@ as a Payment Service Provider (PSP) for pay outs to their customers

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Avon x Absa Bill Pay x Pay@ Competition

Details the terms and conditions for the Avon x Absa Bill Pay x Pay@ Campaign.

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Ackermans & Two Mountains Campaign

Details the terms and conditions for the Ackermans X Two Mountains x Pay@ Campaign

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Cross border money transfers in Ackermans stores Campaign

Terms and Conditions for the "Win BIG with Ackermans Cross Border Money Transfers" campaign.

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Mukuru x Pay@ x Ackermans

Send and Spend with Mukuru at Ackermans through Pay@ from the 01 to the 31st of October 2026.

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PnP Bill Payments Campaign

Details the terms and conditions for the Pick and Pay Biller Payment Campaign.

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Shoprite Send x Pay@ Campaign

Festive Came Early with Shoprite Send and Pay@” Competition running from the 01 till the 30 November 2026.

Website Terms and Conditions

Details the agreement between you and Pay@ regarding the use of our website and services.

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Privacy Notice

Explains how we collect,use and protect your personal information.

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By using our website and services, you acknowledge that you have read, understood, and agree to these documents. If you have any questions, please don't hesitate to contact us.

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