Convenient bill payments, easy authentication, and one more way for customers to pay

How South Africans pay their bills is changing fast. Not long ago, settling a monthly account meant finding your card, typing in the details, and hoping the connection held. Today, more than 52.8% of South Africans prefer contactless payments over traditional methods, according to recent research. The reason is simple: convenience. Fewer steps, faster payments, and done before you know it. 

The way people want to pay is reshaping what payment options need to offer.

That momentum is exactly why Pay@'s latest addition to its payment network matters. Enabling Apple Pay with Pay@ helps billers meet growing customer expectations by giving customers the option to settle their bills using any compatible Apple device. 

What Apple Pay adds to the bill payment experience

Apple Pay is Apple's mobile payment and digital wallet service, available across iPhone, Apple Watch, iPad, and Mac, and it brings four clear benefits to the bill payment experience.

• Fast payments

Customers tap their phone and complete payments in seconds. No card to find, no details to enter manually. Transaction time drops, and the payment experience is smoother from start to finish.

• Secure and trusted by design

Each transaction uses a unique, dynamic token. Actual card information is never shared with the biller, and biometric authentication ensures only the rightful owner of the device can authorise a payment.

• Higher completion rates

A simpler payment experience means customers are more likely to follow through. When paying a bill takes seconds, there is less reason to delay or abandon the payment entirely.

• No additional cost or integration

Accepting Apple Pay does not cost billers anything extra and can be enabled through your existing Pay@ integration. Whether you're a large insurer or a small service provider, it opens your payment collection up to a growing base of Apple device users without adding to your overheads.

One integration. Every channel.

Apple Pay joins a payment network of  40+ payment networks spanning retail cash, in-app banking, vouchers, and payment apps, collecting on behalf of 500+ billers through a single integration. That network includes in-store cash payments at 11,000+ retail stores and 100,000+ payment points, connecting millions of customers to the payment option that works best for them. 

One more method. No additional integration required.

How to pay bills using Apple Pay on Pay@

1. At checkout, select Apple Pay from the list of available payment options.
2. On the payment details screen, tap Make Payment.
3. Select your preferred verification method; Face ID or Touch ID.
4. Confirm your payment with your phone’s side button.

Your transaction is complete, and your card details stay private! Watch our step by step guide here.

“Apple Pay is an example of how Pay@’s network keeps pace with how South Africans actually want to pay – convenient for customers, effortless for billers.”

— Theo Koma, Banking Relationship Manager