01
How do I find my PayJoy Pay@ reference number?
02
Where can I pay my PayJoy account?
03
Can I pay my PayJoy instalment without a bank account?
04
How do I pay with an OTT Voucher or 1Voucher?
05
How do I pay my PayJoy account in my banking app?
06
How quickly does my payment reflect?
How do I find my PayJoy Pay@ reference number?
Your Pay@ reference number is found on your PayJoy SMS when you opened your account. It's unique to your account, so keep it handy whenever you pay.
Where can I pay my PayJoy account?
You can pay through your banking app, a payment app like SnapScan or Zapper, with an OTT Voucher or 1Voucher, or in cash at your nearest spaza shop or informal retailer.
Can I pay my PayJoy instalment without a bank account?
Yes. Buy an OTT Voucher or 1Voucher with cash at any participating store nationwide, then pay online at payat.io. No bank card or bank account needed.
How do I pay with an OTT Voucher or 1Voucher?
Buy your OTT Voucher or 1Voucher with cash at any participating store. Then go to payat.io, enter your Pay@ reference number, select voucher as your payment method and enter your voucher code to complete payment.
How do I pay my PayJoy account in my banking app?
Open your banking app and look for a bill payments option. Enter your Pay@ reference number found on your PayJoy SMS, WhatsApp or account statement, confirm the amount due, select the account you want to pay from, then complete the payment.
How quickly does my payment reflect?
Payments reflect on your PayJoy account instantly or within a few hours, depending on your payment method.