01
What is an OTT Voucher?
02
Where can I buy an OTT voucher?
03
How do I use an OTT voucher to pay a bill?
04
Do I need a bank account to use an OTT voucher?
05
Which billers can I pay using an OTT voucher through Pay@?
06
What happens if my voucher amount is more than my bill?
07
Why pay with an OTT voucher?
What is an OTT Voucher?
A digital voucher you can buy at retailers or online and use for data, airtime, or bill payments.
Where can I buy an OTT voucher?
OTT vouchers are available at spaza shops, supermarkets, petrol stations, selected banking apps and other online channels across South Africa.
How do I use an OTT voucher to pay a bill?
Visit payat.io or your biller's website, enter your Pay@ reference number, select OTT voucher as your payment method, and enter your 12-digit PIN. Payment is confirmed instantly.
Do I need a bank account to use an OTT voucher?
No. OTT vouchers are designed for anyone who prefers to pay with cash or does not have access to traditional banking. All you need is your voucher PIN.
Which billers can I pay using an OTT voucher through Pay@?
Pay@ has over 500 billers on its network, including municipalities, insurance providers and subscription services. Check your invoice for the Pay@ logo and reference number, or visit payat.io to search for your biller.
What happens if my voucher amount is more than my bill?
Any remaining balance after a payment is stored securely in your personal OTT Vault. You can use it the next time you make a payment – nothing goes to waste.
Why pay with an OTT voucher?
OTT vouchers offer a convenient, safe and accessible way to pay your bills online. They're an easy cash payment option that requires no bank account and no card details, meaning your personal financial information is never at risk. There are no long queues and no complicated processes – just buy your voucher, enter your PIN and your payment is done. Whether you're unbanked, prefer to manage spending in cash, or simply want a more secure way to pay online, OTT vouchers through Pay@ give you full control.