At Pay@, we’re on a mission to make payments easier, safer, and smarter, no matter the industry. Since 2007, we’ve helped organisations across South Africa streamline their payment collections with a single, trusted platform that integrates seamlessly across physical and digital channels.

From major metros to rural retailers, we support more than 500 leading billers and merchants, processing billions of rands in transactions each month. Whether it’s a telecom giant, a SaaS platform, a local municipality, or an online gaming provider, Pay@ simplifies the way South Africans pay.

Let’s take a closer look at how we deliver value across key sectors:

• Telecommunications: Keeping South Africa connected

Leading telcos like MTN and Vodacom trust Pay@ to power nationwide payment experiences. With one of the widest retail and digital footprints in the country, we help telcos reduce churn, improve bill collections, and support always-on connectivity.

• Retailers: Bringing payments closer to home

With a footprint in over 11,000 stores and access to 150,000 informal traders nationwide, Pay@ makes bill payments accessible and convenient for millions of South Africans. Our retail partners include household names like Shoprite, Pick n Pay, Boxer, Game, Makro, and Spar, enabling customers to settle bills while doing their everyday shopping.

• SaaS: Scalable payments for digital platforms

For cloud-native platforms and SaaS providers, scalability and reliability are key. Pay@ offers reconciliation accuracy (99.9995%) and seamless API integrations to support subscription billing, in-app payments, and more, all while simplifying compliance and reporting. Our platform handles high-volume digital payments without the complexity.

• Internet service providers: Reliable payments for always-on customers

Connectivity is non-negotiable, and so is payment reliability. Pay@ helps ISPs like Metrofibre, Rain, Fibertime and TooMuchWifi to ensure customers can pay across multiple convenient channels, reducing late payments and improving service continuity.

• Insurance: Supporting customers and compliance

Pay@ enables insurers to deliver flexible, compliant payment solutions that protect both the business and the policyholder. We support recurring premium collections, real-time validation, and multi-channel convenience, all critical for maintaining coverage and customer trust. (Read more about how Pay@ supports insurance compliance here)

• Municipalities: Powering service delivery

Pay@ can even help you pay your traffic fines! Pay@ helps local governments improve revenue collection and citizen access. The PayThat.co.za portal, developed for the City of Cape Town, is just one example of how we’re helping municipalities go digital, and get paid faster. We also help people pay their Rates and Taxes through the Pay@ platform (payat.io), which assists municipalities with creating a cashless environment, avoid cash handling risks, theft and fraud. It also reduces long queues at municipal offices and is an improvement on manual or outdated billing and reconciliation systems and helps their customers, the rate payers, overcome limited and inaccessible payment channels.

• Betting & Gaming: Fast, secure, and compliant payments

Pay@ enables gaming providers to accept instant, secure payments through vouchers like OTT Voucher, Capitec Flexi Voucher, and 1Voucher. Our platform ensures regulatory compliance while delivering the seamless speed players expect. The local gaming market is booming, and Pay@ helps it play by the rules.

No matter the sector or industry, Pay@ is built to scale with your business. Our wide-reaching payment network, robust infrastructure, and single-integration platform make us the trusted payments partner.