If you’d like an overview of how your customers would pay your bills please CLICK HERE
We have built a frictionless payment system to make the task of paying bills easier. Use Pay@ to easily pay your subscription, municipal bills, insurance policies, and money transfers.
Choose whatever works for you. Be it paying your bills in person at our vast network of retailers, or via our extensive online channels. All you need is your unique Pay@ reference number to ensure the transaction goes through swiftly and safely.
We offer 35 different payment networks across retailers, banks, mobile apps, telco’s and digital methods.
When it comes to paying a bill, you’ll receive an SMS, email or WhatsApp with the amount owing, plus all the different payment options available. All you have to do is decide how you want to pay.
Pay your bill at any of the above retailers. Your unique barcode will be scanned by the cashier to ensure the payment process is seamless and no typing errors occur.
Consumers simply need to click on the link provided or scan their QR code with their phone camera, and they will be presented with all the payment options..
When are you going to allocate my payment?
My DSTV is not connected, please help!
The system shows an incorrect amount entered, and I can’t complete the payment.
I’m unable to make payment, the store has sent me away.
How do I receive a reference /account number to make a payment?
Support will provide screenshots from the system to search transactions between the customer, Biller or Network. The Biller will need to allocate the payment to the customer's account. Pay@ does not do payment allocations.
Support will provide screenshots from the system to search transactions between the customer, Biller or Network. The Biller will need to allocate the payment to the customer's account. Pay@ does not do payment allocations.
Kindly contact Multichoice (DSTV) directly on 011- 289 2222 or email help@dstv.com
Go to the payment site to see if the reference is valid. If it isn't, you’ll need to contact the Biller directly.
The store checks if your reference number shows up on the system. If it doesn’t, it could mean that the Biler hasn’t updated the payment information on their side. Pay@ will only be able to check if your reference number is valid.
The Biller allocates a unique account number to each customer. The Pay@ Reference number issued to customers is a combination of the Biller’s prefix and the customer’s account number, e.g.115661. The Biller can provide payment reference numbers to their customers via invoice statements, emails or SMS. In the case of an SMS notification, it is rather easy to miss the number - so please check again.
General
info@payat.co.zaClient Service
support@payat.co.zaIT Support
it-support@payat.co.zaReception
021 886 5557CoCT Traffic Fine Queries
0869 103 089Suite 4, Old College Building, 35 Church Street, Stellenbosch, 7600
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