Pay your bills, hassle-free.

We have built a frictionless payment system to make the task of paying bills easier. Use Pay@ to easily pay your subscription, municipal bills, insurance policies, and money transfers.

Choose whatever works for you. Be it paying your bills in person at our vast network of retailers, or via our extensive online channels. All you need is your unique Pay@ reference number to ensure the transaction goes through swiftly and safely.

Pay Now
Paythat

Use PayThat to settle your City of Cape Town traffic infringements.

Pay Fines

How to get started.

All it takes is three simple steps.

pay@ video

1 Choose a way to pay.

Choose between multiple payment options via our extended retail locations (in person) and digital methods (online).

2 Enter your reference number.

Open the payment process, by entering your number.

3 Payment complete.

You’re all settled up.

  • Retail Footprint
  • Mobile & Banking Footprint

Ways to 
pay a bill.

We accept these payment options, and more.

How to pay a bill.

When it comes to paying a bill, you’ll receive an SMS, email or WhatsApp with the amount owing, plus all the different payment options available. All you have to do is decide how you want to pay.

You’ll be redirected to the payment website once you select a biller.

Pay in-store

Pay your bill at any of the above retailers. Your unique barcode will be scanned by the cashier to ensure the payment process is seamless and no typing errors occur.

Pay online

Consumers simply need to click on the link provided or scan their QR code with their phone camera, and they will be presented with all the payment options..

Our online world is expanding.

Pay your speeding fine without having to think.

Visit Paythat

Frequently Asked Questions

View All
01

When are you going to allocate my payment?

02

My DSTV is not connected, please help!

03

The system shows an incorrect amount entered, and I can’t complete the payment.

04

I’m unable to make payment, the store has sent me away.

05

How do I receive a reference /account number to make a payment?

When are you going to allocate my payment?

Support will provide screenshots from the system to search transactions between the customer, Biller or Network. The Biller will need to allocate the payment to the customer's account. Pay@ does not do payment allocations.

My DSTV is not connected, please help!

Kindly contact Multichoice (DSTV) directly on 011- 289 2222 or email help@dstv.com

The system shows an incorrect amount entered, and I can’t complete the payment.

Go to the payment site to see if the reference is valid. If it isn't, you’ll need to contact the Biller directly.

I’m unable to make payment, the store has sent me away.

The store checks if your reference number shows up on the system. If it doesn’t, it could mean that the Biler hasn’t updated the payment information on their side. Pay@ will only be able to check if your reference number is valid.

How do I receive a reference /account number to make a payment?

The Biller allocates a unique account number to each customer. The Pay@ Reference number issued to customers is a combination of the Biller’s prefix and the customer’s account number, e.g.115661. The Biller can provide payment reference numbers to their customers via invoice statements, emails or SMS. In the case of an SMS notification, it is rather easy to miss the number - so please check again.

When are you going to allocate my payment?

Support will provide screenshots from the system to search transactions between the customer, Biller or Network. The Biller will need to allocate the payment to the customer's account. Pay@ does not do payment allocations.

My DSTV is not connected, please help!

Kindly contact Multichoice (DSTV) directly on 011- 289 2222 or email help@dstv.com

The system shows an incorrect amount entered, and I can’t complete the payment.

Go to the payment site to see if the reference is valid. If it isn't, you’ll need to contact the Biller directly.

I’m unable to make payment, the store has sent me away.

The store checks if your reference number shows up on the system. If it doesn’t, it could mean that the Biler hasn’t updated the payment information on their side. Pay@ will only be able to check if your reference number is valid.

How do I receive a reference /account number to make a payment?

The Biller allocates a unique account number to each customer. The Pay@ Reference number issued to customers is a combination of the Biller’s prefix and the customer’s account number, e.g.115661. The Biller can provide payment reference numbers to their customers via invoice statements, emails or SMS. In the case of an SMS notification, it is rather easy to miss the number - so please check again.


simple ways
to pay.